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Contact Us
Welcome to our Customer Support information page.
Our aim is to resolve your query as quickly as possible. Answers to a wide variety of queries ranging from order and delivery questions, to returns and warranty enquiries can be found by visiting our Frequently Asked Questions section.
Frequently used links
How to contact us
By eNotes
By post
Ebuyer (UK) Ltd, Howden, East Yorks, DN14 7UW
By telephone
Weather notice
Please note that due to extreme weather conditions, our US call centre will close at 5:00pm on Tuesday 9th Feb.
We apologise for any delays.
General enquiries: 0871 521 3300
Lines open: Monday-Friday 9am-10pm (excluding bank holidays)
and Saturday 9am-5pm
Product advice: 0872 111 22 22
Lines open: Monday-Friday 9am-6pm (excluding bank holidays)
and Saturday 9am-5pm
Business sales: 0872 111 21 11
Lines open: Monday-Friday 9am-5:30pm (excluding bank holidays)
Please remember to use the international dialling code (+44) when calling from outside the UK
Calls from mainland UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may vary. Please contact your network provider for more information.
Important Enquiries
If you have a query that you feel should be handled directly by Ebuyer's Managing Director, you can now contact him here.
Contact the Managing Director
Latest updates
Telephone
Customer support
Average wait yesterday: 0 minutes 58 seconds
Pre sales
Average wait yesterday: 0 minutes 58 seconds
Returns
From the time items are received into our warehouse, turnaround is 3 - 5 days.
eNotes
We are currently responding to eNotes within 24 hours business hours.
Delayed orders
0 day delayed orders.
Statistics correct as at 09:25:24 AM on February 09, 2010
